Privacy Policy

Last update: 30 July 2026

This policy explains how XemmeX Technologies, owner and operator of XemmeX Network, collects, uses, discloses, preserves and protects the personal information of site visitors and users.

1. Scope of policy

This Privacy Policy applies to the website https://xemex.net , its pages, forms and digital services.

It also applies to communications transmitted to XemmeX Technologies via email, web form or XemmeX Network functionality.

This policy is established in accordance with the Private Sector Privacy Act of Quebec, as amended by Act 25, as well as other applicable laws.

2. Privacy Officer

XemmeX Technologies has designated a person responsible for privacy. This person ensures compliance with applicable XemmeX Technologies privacy laws and practices.

Privacy Officer

XemmeX Technologies

Name and function: Michael May Webber / CTO

Email address: mailbag@xemex.com

Mailing address: 35 1st Street A O, Saint-Martin, QC G0M 1B0

Any question, request for access, request for rectification or complaint concerning personal information must be forwarded to that person.

3. Definition of personal information

Personal information is information that relates to a natural person and allows, directly or indirectly, identification of the individual.

Information that is irreversibly aggregated and anonymized so that it no longer identifies an individual is generally no longer considered personal information, subject to applicable laws.

4. Information we can collect

The information collected depends on how you use the site.

4.1 Voluntary information

We may collect the information you provide, including:

your name and surname;
your email address;
your telephone number, when requested;
the name of your company or organization;
your position or professional title;
the information entered in a contact form;
your communication and language preferences;
the content of your messages, requests or comments;
information necessary to create and manage an account;
information related to a service request, purchase or subscription.

4.2 Automatically Collected Information

When you visit the site, some technical information may be collected automatically:

The IP address of your device;
the type of apparatus used;
the operating system;
the browser type and version;
the language of the browser;
the pages consulted;
the date, time and approximate duration of visits;
the site or page that directed the user to XemmeX Network;
the approximate geographical region obtained from the IP address;
technical errors and safety data necessary for the operation of the site.

XemmeX Technologies does not seek to determine your precise geographic location, unless you clearly request and consent to a particular feature.

4.3 Transaction Information

If products, subscriptions or paid services are offered, XemmeX Technologies may collect the information necessary to process the transaction, including products ordered, the amount, date, payment status and billing information.

Full payment card information can be processed directly by a secure payment provider. In this case, XemmeX Technologies does not necessarily retain the full card number or security code.

5. Means used to collect information

Information may be collected by:

the contact form;
the newsletter registration form;
an account creation form;
an order or subscription form;
e-mail communications;
connection tell-tales and similar technologies;
server technical logs;
hearing measurement and security tools.

6. Purpose of collection

Personal information may be used to:

answer your questions and requests;
providing you with the requested information, products or services;
create and administer your account;
processing an order, payment or subscription;
forwarding administrative communications;
send you a newsletter when you have consented to it;
reasonably customize your experience and the language of the site;
measuring attendance and improving content;
Diagnosing technical errors;
prevent fraud, abuse and security incidents;
comply with legal, fiscal and accounting obligations;
establishing, exercising or defending the rights of XemmeX Technologies.

XemmeX Technologies limits the collection to the information necessary for the identified purposes. The information will not be used for any other incompatible purpose without your consent, except where permitted or required by law.

7. Consent

When required by law, XemmeX Technologies obtains clear, free, informed and consent for specific purposes before collecting, using or disclosing personal information.

Where sensitive information is involved, consent is obtained expressly, except in situations otherwise permitted by law.

You may withdraw your consent, subject to applicable legal or contractual restrictions and reasonable notice. XemmeX Technologies will inform you of the possible consequences of the withdrawal.

Refusal to provide certain information may prevent XemmeX Technologies from responding to a request, creating an account, processing a transaction or providing a service where such information is required.

8. Connection cookies and similar technologies

A login cookie, also known as a cookie, is a small file stored on a device when viewing a website.

8.1 Strictly necessary witnesses

These cookies enable the safe operation of the site, the management of sessions, the memorization of essential choices, the protection of forms and the prevention of malicious activities.

As they are necessary for the operation of the site, they cannot generally be deactivated using the consent tool.

8.2 Functional Witnesses

These cookies help memorize certain choices, such as the display language or user preferences.

8.3 Hearing Measures Witnesses

With your consent when required, cookies may be used to measure the number of visitors, the pages consulted, the approximate source of visits, the browser used and the general manner in which the site is used.

8.4 Management of preferences

During your first visit, a witness management tool may allow you to accept or refuse non-essential witness categories.

You can change your choices by using the link "Preferences for Privacy" or "Managing Cookies" available on the site, when such a tool is enabled.

You can also configure your browser to block or delete certain cookies. However, this operation may affect the operation of certain features.

9. Automated decisions and profiling

XemmeX Technologies currently does not use personal information to make a decision that produces significant effects exclusively through automated processing.

The site may use certain limited customization or audience measurement functions, for example to memorize a language, compile statistics or detect suspicious activities.

If XemmeX Technologies implements a technology to identify, locate, or perform a broader profiling, the users concerned will be informed and ways to enable or disable this function will be offered when required by law.

10. Communication to suppliers and third parties

XemmeX Technologies does not sell and lease the personal information of its users.

Some information may be provided to suppliers where necessary, including suppliers:

web hosting and storage;
maintenance and technical support;
cybersecurity and fraud prevention;
processing of payments;
sending emails and newsletters;
statistics and audience measurement;
translation or processing of content;
professional, accounting or legal services.

These suppliers must only have access to the information necessary to carry out their mandate. XemmeX Technologies implements reasonable contractual and organizational measures to protect this information.

Information may also be disclosed without consent when permitted or required by law, including in response to a valid order, to prevent fraud or to protect the rights and security of XemmeX Technologies or others.

11. Treatment or accommodation outside Quebec

Some technology providers may process or retain personal information outside Quebec or Canada.

Prior to disclosure of personal information outside Quebec, XemmeX Technologies assesses the relevant factors, including the sensitivity of the information, the purpose of its use, the applicable safeguards and the legal regime of the territory concerned.

Where XemmeX Technologies considers that the information will benefit from adequate protection, its disclosure shall be governed by a written agreement or other appropriate measures.

12. Retention of information

XemmeX Technologies keeps personal information only for the period necessary for the purposes for which it was collected and for the fulfilment of its legal, fiscal, accounting, contractual and security obligations.

The shelf life may depend in particular on:

the nature and sensitivity of the information;
the existence of an account or business relationship;
the length of time required to process an application;
tax, accounting and legal requirements;
the applicable limitation periods;
reasonable needs related to the prevention of incidents and fraud.

When the purpose of the collection is fulfilled, the information is destroyed in a secure or anonymous manner in accordance with XemmeX Technologies' legal requirements and conservation practices.

13. Security measures

XemmeX Technologies uses reasonable security measures commensurate with the sensitivity of the information, including:

encryption of communications using the HTTPS protocol;
access controls;
limiting access according to responsibilities;
protection of administrative accounts;
appropriate backups and recovery procedures;
monitoring of technical and security events;
updating software systems and components;
contractual commitments with the relevant suppliers.

Despite these measures, no computer system can guarantee absolute security. Users must protect their devices, passwords and authentication information.

14. Confidentiality incidents

XemmeX Technologies maintains a confidentiality incident management process and maintains a record in accordance with applicable requirements.

When an incident presents a risk of serious harm, XemmeX Technologies shall take reasonable measures to reduce the risk and shall notify the Commission d'accès à l'information du Québec and the persons concerned when required by law.

15. Your rights

Subject to the conditions and exceptions provided by law, you may request:

whether XemmeX Technologies has any personal information about you;
access personal information held about you;
correct inaccurate, incomplete or equivocal information;
remove information collected or retained contrary to the law;
withdraw your consent when the treatment is based on it;
stopping the dissemination of information when legal conditions are met;
request the deindexation of a link associated with your name where permitted by law;
obtain certain computerized personal information in a structured and commonly used technology format where the right to portability applies;
obtain information on the use of automated decision-making systems, where appropriate;
to file a complaint regarding the management of your personal information.

A request must be made in writing to the Privacy Officer. XemmeX Technologies may request the information reasonably necessary to verify your identity before processing the application.

XemmeX Technologies will respond within the time allowed by law. If an application is refused in whole or in part, the grounds for refusal and available remedies will be disclosed when required by law.

16. Newsletters and commercial communications

XemmeX Technologies may transmit a newsletter, publications, news or offers to persons who have consented to receive them or when the law otherwise authorizes the sending.

You can unsubscribe by using the link provided in each commercial communication or by contacting XemmeX Technologies.

Withdrawal of consent to promotional communications shall not prevent the sending of communications necessary for a transaction, account management, security or compliance with a legal obligation.

17. Protection of information concerning minors

XemmeX Network is aimed primarily at businesses, entrepreneurs and professionals. The site is not intended to knowingly collect personal information from children under the age of 14 without the consent of the parental authority holder or guardian where consent is required.

If you believe that a child has improperly disclosed personal information, please contact the Privacy Officer.

18. Third party sites and services

The site may contain links to sites or services operated by third parties. XemmeX Technologies is not responsible for their privacy practices.

We recommend that you consult the privacy policy of each external service before providing it with personal information.

19. Complaints

Any complaint concerning the collection, use, disclosure, retention or protection of personal information may be forwarded to the XemmeX Technologies Privacy Officer.

The complaint will be considered confidentially. XemmeX Technologies will be able to contact you to obtain the information necessary for its analysis and inform you of the result within a reasonable time.

If you are dissatisfied with the processing of your request or complaint, you may contact the Access to Information Commission of Quebec .

20. Policy change

XemmeX Technologies may amend this policy to reflect changes to the site, its practices, suppliers or applicable laws.

The updated version will be published on this page with the new update date.

Where the changes are significant, a notice will be published on the site or sent to the persons concerned by an appropriate means. When required by law, new consent will be obtained.

21. Contact us

XemmeX Technologies

Owner and operator of XemmeX Network

Privacy Officer:
Michael May Webber / CTO

Email address:
mailbag@xemmex.com

Mailing address:
35 1ère Rue A O, Saint-Martin, QC G0M 1B0 Canada

Website:https://xemex.net